
Barr Engineering chooses to operate as a moderate-size firm to
guarantee it remains sensitive to the diverse needs and concerns
of every customer. The company is able to continuously provide
reliable, exceptional service because of our strong internal
communication. Further, a strong in-house system at BARR allows
the company to better assist our clients’ needs.
More specifically, BARR designates a Customer Service Representative
to each Maintenance Customer to act as a liaison between
the client and the company. Each representative is given the
authority to supply detailed information including the service
history on the system, which is maintained by Barr Engineering.
In addition, CSR’s can access all senior management directly
as well as contact field technicians immediately, if necessary.
BARR recognizes that providing the correct technical expertise
must include timely and accurate communications. Barr Engineering’s
work and professionalism is backed by our full commitment to
customer service with the intent of building a long-term relationship
with each and every client.
Total Mechanical Service Organization:
· HVAC - Service
· Direct Digital Control Systems
· Indoor Quality Checks
· Comfort Air Balances
· Controls Troubleshooting
· Water Treatment
· Educational Seminars
· Emergency Service (24/7)
· CFC Management
· Route Technicians
· Chemical Coil Treatment
· System(s) Analysis
· Fan Balancing
· Cooling Tower(s)
· Temperature Controls
· Calibration
|